Deposit Policy
Deposit Policy
Effective date: 2 November 2025. This policy applies to DJ service bookings with Smithies Karaoke and DJ Hire.
1. Purpose
This Deposit Policy outlines the requirements for securing a booking, including the deposit amount, payment process and conditions applying to deposits.
2. Deposit Amount & Booking Confirmation
A non-refundable deposit of $100 is required within 3 business days of booking confirmation to secure your date.
- A booking is not confirmed until the deposit has been received and processed.
- Deposits are payable by bank transfer to the details provided on your invoice.
- The deposit is applied toward the total event balance.
- If the deposit is not received within 3 business days, the date may be released and made available to other clients.
3. Remaining Balance
The remaining balance is due 7 days prior to the event. Late payment may result in cancellation of services and loss of the deposit. No services will be provided unless full payment has been received prior to the event unless otherwise agreed in writing.
4. Refunds and Transfers
Deposits are generally non-refundable, subject to any rights or remedies that cannot lawfully be excluded under Australian Consumer Law and any written agreement applying to the booking.
5. Changes and Rescheduling
Requests to change an event date should be made as soon as possible. A transfer or rescheduling is subject to availability and written confirmation from Smithies Karaoke and DJ Hire.
6. Contact
Smithies Karaoke and DJ Hire, Bundaberg QLD 4670. Email: admin@smithieskaraokeanddjhire.com. Phone: 07 4130 1826.