How to Use the Customer Portal
Your Smithies Customer Portal keeps your booking, event details, invoices, payments, notifications and account information together in one secure place.
1. Sign in
Open Customer Portal and sign in with your WordPress login email and password.
2. Review your booking
Check your event date, venue, services and event-specific information.
3. Update your details
Update your permitted customer and Stripe billing information from your account area.
4. Manage invoices
View linked invoices and use the available Stripe payment options when payment is required.
5. Check notifications
Review important Smithies booking and account notifications in the portal.
6. Get help
If something does not look right, contact Smithies before changing information that is locked for your booking.